SHIPPING POLICY

Thank your visiting and shopping at AtoANI Website and Online Store. Following are the terms and conditions of our Shipping Policy. 

Shipping Processing Time

For regular online orders, processing time is 2 - 3 business days. Orders are not shipped or delivered on Sundays. If we are experiencing a high volume of orders, shipment may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

For the case of special subscription orders, delivery frequency (weekly or monthly) and day is dependent upon the agreement between AtoANI and the specified customer. 

 

Shipping Rates

Shipping charges for your order will be calculated and displayed via a confirmation e-mail from AtoANI after check-out. A confirmation e-mail is received upon deposit of payment to AtoANI's Bank Account.

For Subscription orders, shipping is free. 

 

Shipment Confirmation

You will receive a Shipment Confirmation e-mail with your tracking number once your order has been shipped.

If your shipping fee is zero "0"it means that you will pay the shipping fee upon arrival of the order to the indicated delivery address.

RETURN POLICY

Thanks for purchasing our products at AtoANI Online Store operated by WVJA Ventures.

Due to the nature of the business and products we sell, items that expire sooner than 1 month from the date of the purchase are not eligible for a refund.

 

For any items that are eligible for a refund, you have to return the item you have purchased to us within 7 calendar days of the purchase. The item must be unopened and in its original condition. Contact our customer services department to get a free shipping label.     

If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement.

If anything is unclear or you have more questions, feel free to contact our customer support team.

PAYMENT METHOD

Please deposit your payment to the following bank accounts of AtoANI:

BDO 002370815317

Please e-mail your deposit slip so that we can prepare your order as soon as possible.

WHOLESALE INQUIRIES

If your are interested for buy our products in bulk, we offer volume discounts. We also provide free shipping for these kind of transactions. If you need assistance or have any questions, please e-mail us at atoani.ph@gmail.com You can also connect through our Website www.atoani.com, Facebook Page @atoaniph or Instagram @atoani.ph